Return Policy
Return Policy:
At 4THEHOOD, we want you to be completely satisfied with your purchase. If for any reason you are not, please review our return policy below:
1. Returns:
- We accept returns within 15 days of the delivery date.
- To initiate a return, please contact our customer service team at 4thehoodapp@gmail.com with your order number and reason for return.
- Returned items must be in their original condition, unworn, unwashed, and with all tags attached.
2. Refunds:
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
- We will also notify you of the approval or rejection of your refund.
- If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-7 business days.
3. Exchanges:
- If you would like to exchange an item for a different size or color, please contact our customer service team.
- Exchanges are subject to availability. If the item is not available, we will issue a refund.
4. Shipping:
- Customers are responsible for return shipping costs unless the item received was damaged or defective.
- We recommend using a trackable shipping service for returns to ensure your package is received.
5. Contact Us:
- If you have any questions about our return policy or need assistance with a return, please contact our customer service team at 4thehoodapp@gmail.com.
Thank you for shopping with 4THEHOOD! Your satisfaction is our priority.
At 4THEHOOD, we want you to be completely satisfied with your purchase. If for any reason you are not, please review our return policy below:
1. Returns:
- We accept returns within 15 days of the delivery date.
- To initiate a return, please contact our customer service team at 4thehoodapp@gmail.com with your order number and reason for return.
- Returned items must be in their original condition, unworn, unwashed, and with all tags attached.
2. Refunds:
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
- We will also notify you of the approval or rejection of your refund.
- If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-7 business days.
3. Exchanges:
- If you would like to exchange an item for a different size or color, please contact our customer service team.
- Exchanges are subject to availability. If the item is not available, we will issue a refund.
4. Shipping:
- Customers are responsible for return shipping costs unless the item received was damaged or defective.
- We recommend using a trackable shipping service for returns to ensure your package is received.
5. Contact Us:
- If you have any questions about our return policy or need assistance with a return, please contact our customer service team at 4thehoodapp@gmail.com.
Thank you for shopping with 4THEHOOD! Your satisfaction is our priority.